ນະໂຍບາຍຄວາມເປັນສ່ວນຕົວ

[ນະໂຍບາຍຄວາມເປັນສ່ວນຕົວ]

Focus On Travel (“ບໍລິສັດ”) ຈັດທໍານະໂຍບາຍນີ້ເພື່ອປົກປ້ອງຂໍ້ມູນສ່ວນຕົວຂອງຜູ້ໃຊ້ ໃນການໃຫ້ບໍລິການ SimQoo Web, ShoKaa mobile app ແລະ ບໍລິການທີ່ກ່ຽວຂ້ອງ (“ບໍລິການ”). ບໍລິສັດພະຍາຍາມປະຕິບັດຕາມກົດໝາຍເກົາຫຼີທີ່ກ່ຽວຂ້ອງ, app market policy ແລະ Google Play policy. ສະບັບພາສາເກົາຫຼີແມ່ນສະບັບຕົ້ນສະບັບ ແລະ ການແປແມ່ນຈັດໃຫ້ເພື່ອຊ່ວຍໃຫ້ຜູ້ໃຊ້ເຂົ້າໃຈ. ຫາກມີຄວາມແຕກຕ່າງ ສະບັບພາສາເກົາຫຼີຈະມີອໍານາດກ່ອນ ເວັ້ນແຕ່ກົດໝາຍກໍານົດໄວ້ອື່ນ.

ມາດຕາ 1 (ຂອບເຂດ)
ນະໂຍບາຍນີ້ໃຊ້ກັບຂໍ້ມູນສ່ວນຕົວທີ່ຖືກ process ໃນ SimQoo Web, ShoKaa App, account, upload, comment, chat, notification, payment, Shocoin, support, creator monetization, settlement, report, block, customer support ແລະ security operation.

ມາດຕາ 2 (ຂໍ້ມູນທີ່ເກັບ)
ບໍລິສັດອາດເກັບ email, password hash, nickname, profile image, social login identifier, language setting, member identifier, posts, comments, images, videos, BGM information, stories, likes, follows, blocks, reports, chat messages, notification records, view history, saved content, download history, order number, purchase token, payment status, Shocoin ledger, support records, refund records, creator application, bank or PayPal information, tax and withholding information, identity verification information, IP address, device information, app version, browser information, access logs, error logs, abuse detection records ແລະ customer inquiries ໃນຂອບເຂດຈໍາເປັນ.

ມາດຕາ 3 (ວິທີເກັບ)
ຂໍ້ມູນອາດຖືກເກັບເມື່ອຜູ້ໃຊ້ສະໝັກ, login, upload content, make payment, send support, apply settlement, submit report ຫຼື contact customer support. ຂໍ້ມູນເຕັກນິກບາງຢ່າງອາດຖືກສ້າງອັດຕະໂນມັດ. Camera, microphone, photos ແລະ videos ຖືກໃຊ້ໃນຂອບເຂດຈໍາເປັນເມື່ອຜູ້ໃຊ້ເລືອກ capture ຫຼື upload.

ມາດຕາ 4 (ຈຸດປະສົງ)
ບໍລິສັດໃຊ້ຂໍ້ມູນສໍາລັບ account creation, login, service provision, content posting and display, recommendation, chat and notification, payment verification, Shocoin operation, support, refund, creator monetization, settlement and tax processing, customer support, report and moderation, youth protection, security, fraud prevention, legal compliance, statistics ແລະ service improvement.

ມາດຕາ 5 (ໄລຍະເກັບຮັກສາ)
ຂໍ້ມູນຈະຖືກລຶບ ຫຼື anonymized ເມື່ອຈຸດປະສົງການເກັບສຳເລັດ ຫຼື ຜູ້ໃຊ້ຮ້ອງຂໍ deletion. ແຕ່ records ທີ່ຈໍາເປັນສໍາລັບ dispute, payment, refund, chargeback, fraud prevention, accounting, tax, settlement, legal obligation, safety and abuse prevention ອາດຖືກເກັບໄວ້ຕາມ law ຫຼື Company policy.

ມາດຕາ 6 (ການໃຫ້ຂໍ້ມູນ ແລະ ການມອບໝາຍ processing)
ບໍລິສັດບໍ່ຂາຍຂໍ້ມູນສ່ວນຕົວໃຫ້ third parties ເວັ້ນແຕ່ມີ legal basis, user consent ຫຼື ຈໍາເປັນໃນການສະໜອງ service. ບໍລິສັດອາດມອບໝາຍ processing ໃຫ້ cloud infrastructure, content delivery and security, app market billing, payment and payout providers, social login providers, advertising and push notification providers, customer support, email delivery, accounting/tax ແລະ security operation providers.

ມາດຕາ 7 (ການໂອນຂໍ້ມູນໄປຕ່າງປະເທດ)
ເພື່ອສະໜອງ service, ຂໍ້ມູນອາດຖືກ store ຫຼື process ນອກ Korea ຜ່ານ server, cloud, payment, advertising, push notification, email, app market ແລະ security providers. ບໍລິສັດຈະພະຍາຍາມນໍາໃຊ້ protection measures ທີ່ຈໍາເປັນຕາມ laws.

ມາດຕາ 8 (ສິດຂອງຜູ້ໃຊ້)
ຜູ້ໃຊ້ອາດຮ້ອງຂໍ access, correction, deletion, suspension of processing, withdrawal of consent ແລະ account deletion. ແຕ່ຂໍ້ມູນຈໍາເປັນສໍາລັບ law, fraud prevention, payment, settlement, tax, dispute resolution ຫຼື security ອາດຖືກເກັບໄວ້ບາງສ່ວນ.

ມາດຕາ 9 (Account ແລະ Data Deletion)
ຜູ້ໃຊ້ອາດຮ້ອງຂໍລຶບ account ຜ່ານ app, web setting, customer center ຫຼື email. ຫຼັງຈາກລຶບ account, ຂໍ້ມູນທີ່ບໍ່ຈໍາເປັນຈະຖືກ delete ຫຼື anonymize. ແຕ່ payment, refund, settlement, tax, abuse prevention, legal compliance ແລະ dispute records ອາດຖືກເກັບໄວ້ໃນໄລຍະຈໍາເປັນ.

ມາດຕາ 10 (Security)
ບໍລິສັດໃຊ້ measures ທີ່ເໝາະສົມເຊັ່ນ login authentication, access control, encrypted transmission, abuse detection, upload safety review, payment and settlement verification, administrator access control, logging, backup and recovery procedures.

ມາດຕາ 11 (Children and Youth)
ບໍລິການບໍ່ໄດ້ target children ໂດຍກົງ. ການສະໝັກຂອງ children under 14 ຖືກຈໍາກັດໂດຍຫຼັກ. Payment, Shocoin use, support, paid subscription, creator monetization ແລະ settlement ຂອງ minors ອາດຖືກ restrict ຕາມ law, app market policy ແລະ Company policy.

ມາດຕາ 12 (Advertising and SDK)
Service ອາດມີ advertising, analytics, anti-fraud ແລະ push notification functions. Providers ອາດ process device information, advertising identifier, interaction data, diagnostics ແລະ technical information ຕາມ policy ຂອງພວກເຂົາ. ຜູ້ໃຊ້ອາດປັບ advertising ຫຼື notification preferences ບາງຢ່າງຜ່ານ device ຫຼື app settings.

ມາດຕາ 13 (Contact)
ຄໍາຖາມ, request ຫຼື complaint ກ່ຽວກັບ privacy ສາມາດສົ່ງໄປທີ່ contact ຂ້າງລຸ່ມ.
- Privacy officer: Lee Minho
- Email: [email protected]
- Phone: 010-2866-3785
- Inquiry/report board: https://simqoo.com/board/Report

ມາດຕາ 14 (ການປ່ຽນແປງ policy)
ບໍລິສັດອາດແກ້ໄຂ policy ນີ້ເນື່ອງຈາກ law, government guidance, Google Play policy, service function ຫຼື operation policy. ການປ່ຽນແປງຈະຖືກປະກາດຜ່ານ notice ຫຼື linked page.

ພາກເພີ່ມເຕີມ
1. ນະໂຍບາຍນີ້ມີຜົນຕັ້ງແຕ່ 21 ມິຖຸນາ 2026.
2. ນະໂຍບາຍກ່ອນໜ້າຖືກແທນທີ່ໂດຍນະໂຍບາຍນີ້.